Welcome to HighScoreSaves.com. These Terms of Service explain the rules, conditions, and responsibilities that apply when you use this website, create an account, place an order, purchase products, access digital downloads, or use any HighScoreSaves services.

By using HighScoreSaves.com, you agree to these Terms of Service, our Privacy Policy, and any shipping, return, product, or checkout policies displayed on the website. If you do not agree with these terms, please do not use this website or place an order.

Website Use

HighScoreSaves.com is operated by HighScoreSaves. The website provides product information, ecommerce checkout, installation resources, customer support information, digital downloads, and other arcade-related resources.

You agree to use this website only for lawful purposes and in a way that does not interfere with the operation, security, availability, or proper function of the website.

HighScoreSaves may refuse service, cancel orders, restrict account access, remove content, or limit website access when necessary to protect customers, prevent fraud, enforce these terms, comply with law, or protect the website and business.

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Products and Product Information

HighScoreSaves sells arcade-related products, including Free Play and High Score Save Kits, Wi-Fi Enabled kits, multigame kits, arcade parts, accessories, reproduction parts, software images, digital downloads, and related items.

Product descriptions, images, compatibility notes, installation information, pricing, availability, and specifications are provided for customer convenience. HighScoreSaves works to keep product information accurate, but errors, omissions, typographical mistakes, image differences, and availability changes may occur.

HighScoreSaves reserves the right to correct errors, update product details, change pricing, limit quantities, discontinue products, or cancel orders affected by incorrect pricing, inaccurate availability, or product listing errors.

Product photos may show example items, installed examples, packaging, accessories, or related hardware. The exact product included with your order is determined by the product description and checkout details at the time of purchase.

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Arcade Hardware Compatibility

Many HighScoreSaves products are designed for original arcade PCB hardware. Arcade boards can vary by manufacturer, production revision, repair history, socket condition, prior modifications, regional version, bootleg status, and overall board condition.

Customers are responsible for confirming that a product is compatible with their specific arcade PCB, cabinet, wiring, hardware revision, and intended use before purchase and installation.

Compatibility information is provided in good faith based on available documentation, known hardware revisions, testing, and customer support history. However, compatibility cannot be guaranteed for every board variation, modified board, damaged board, bootleg board, or previously repaired PCB.

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Installation Responsibility

Installation of arcade kits, chips, daughter cards, adapters, sockets, wiring, and related hardware should be performed only by individuals who are comfortable working with arcade electronics and original PCB hardware.

Customers are responsible for following all installation instructions, verifying chip orientation, confirming Pin 1 location, ensuring power is off before installation, and handling arcade boards with proper care.

HighScoreSaves is not responsible for damage caused by incorrect installation, reversed chips, improper orientation, bent pins, electrical shorts, damaged sockets, board defects, power supply issues, soldering mistakes, static discharge, improper handling, prior board repairs, or modifications made by the customer or a third party.

Installation guides, videos, diagrams, photos, written instructions, and support information are provided as helpful resources. They do not replace proper technical knowledge, safe handling practices, or professional repair service when needed.

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Customer Accounts

Customers may create an account to view order history, manage account details, and access certain website features. You are responsible for maintaining the confidentiality of your account login information and for all activity that occurs under your account.

You agree to provide accurate, current, and complete account and checkout information. HighScoreSaves is not responsible for delays, failed delivery, account issues, or order problems caused by incorrect or incomplete customer information.

You may not transfer, sell, assign, share, or misuse your account. HighScoreSaves may restrict or close accounts that appear fraudulent, abusive, inactive, inaccurate, or in violation of these Terms of Service.

Age Requirement

HighScoreSaves does not knowingly collect personal information from children under the age of 13. If you are under 18, you may use this website only with the permission and involvement of a parent or legal guardian.

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Orders and Payments

All orders must be placed through the HighScoreSaves secure website checkout system. Orders cannot be accepted by phone, email, text message, or social media. This ensures accurate order processing, shipment tracking, order history, tax calculation, payment security, and customer support.

We accept PayPal, credit and debit cards including Visa, Mastercard, American Express, and Discover, Google Pay, Apple Pay, and Venmo.

Payment must be successfully authorized before an order is processed or shipped. If payment is declined, reversed, flagged, disputed, or otherwise not completed, HighScoreSaves may delay, cancel, or refuse the order.

HighScoreSaves may cancel or refuse orders that appear fraudulent, contain inaccurate information, are placed from restricted destinations, contain pricing or availability errors, violate these terms, or cannot be fulfilled.

A valid HighScoreSaves order number or proof of purchase is required for returns, refunds, replacement requests, warranty questions, payment questions, and shipping investigations.

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Shipping and Delivery

Orders are processed within 1–3 business days, depending on current order volume and product availability.

Shipping and delivery timeframes are estimates provided by the carrier and are not guaranteed unless specifically stated as a guaranteed service.

HighScoreSaves ships using USPS or UPS. The carrier may be selected by HighScoreSaves based on package size, weight, value, destination, shipping method, and reliability.

Shipping Costs

Incorrect, Incomplete, or Undeliverable Addresses

Customers are responsible for providing a complete and accurate shipping address during checkout. Orders returned due to an incorrect, incomplete, or undeliverable address may be subject to additional shipping charges before reshipment.

HighScoreSaves is not responsible for delays, lost shipments, returned packages, or delivery problems caused by incorrect, incomplete, outdated, or undeliverable customer-provided addresses.

View Shipping, Returns and Store Policies

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Tracking and Delivery Issues

After placing an order, customers may receive email updates confirming order status, shipment tracking, and delivery information.

If tracking shows a package as delivered, customers should check porches, side doors, garages, mailboxes, parcel lockers, building offices, and other secure locations where the carrier may have left the package.

If a package is lost in transit or appears to be missing, customers should contact USPS or UPS as soon as possible to begin a delivery investigation. HighScoreSaves will assist by providing shipment details and supporting documentation when needed.

If a package arrives visibly damaged, please retain all packaging materials and contact HighScoreSaves within 5 business days of delivery so we can assist with the carrier claim process.

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International Orders

International customers are responsible for complying with all local import laws, customs rules, taxes, duties, VAT, GST, brokerage fees, and delivery requirements in their country.

Customs values cannot be reduced, altered, or marked as gifts. Customs processing may delay delivery and is outside the control of HighScoreSaves.

A valid phone number may be required on international orders for carrier and customs purposes.

France

Orders shipping to France must use UPS Expedited due to shipping reliability and delivery requirements.

Restricted Destinations

If your country does not appear as a shipping option during checkout, it may be due to carrier limitations, shipping restrictions, or delivery reliability concerns for that region.

Customers may choose to use a trusted international forwarding service or purchase through the HighScoreSaves eBay store when international shipping programs are available.

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Returns and Refunds

Return Period

HighScoreSaves offers a 30-day return period from the date of purchase on most eligible items. To qualify for a return, the item must be in like-new condition and free from damage, excessive wear, misuse, missing parts, or modification.

When applicable, returned items must include all original components, accessories, documentation, and packaging.

Return Authorization Required

Before returning any product, a Return Merchandise Authorization is required. Your original order number will be used as the return reference. To request return instructions, contact sales@highscoresaves.com.

Items returned without authorization, without a valid order number, or without proof of purchase may be refused or delayed.

Return Costs

Original shipping charges are non-refundable once an order has shipped. A restocking fee may apply to returned items that require testing, inspection, repackaging, or are returned incomplete.

Items Not Eligible for Return

• Digital downloads
• ARpiCADE software images
• Electronically delivered products
• Items damaged by incorrect installation or improper handling
• Items that have been modified, altered, soldered incorrectly, or damaged
• Incomplete returns missing required components or accessories
• Products not purchased directly from HighScoreSaves

Send Returns To

Refund Timeline

Refunds are typically issued within 72 hours after the returned item has been received, inspected, and approved. Once your refund has been processed, your bank, credit card provider, or payment service may take additional time to make the funds available, depending on their processing policies.

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Defective or Incorrect Items

If you receive a defective, damaged, or incorrect item, please contact HighScoreSaves as soon as possible at sales@highscoresaves.com.

Please include your order number, a description of the issue, and photos when helpful. Photos may be requested to evaluate shipping damage, installation issues, product defects, incorrect items, missing parts, or compatibility concerns.

HighScoreSaves will review the issue and work with you to determine the most appropriate resolution, which may include replacement parts, product exchange, technical assistance, repair guidance, or a refund when applicable.

Claims involving damage caused by incorrect installation, improper orientation, electrical issues, modified hardware, prior board damage, or customer handling may not qualify for replacement or refund.

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Digital Downloads and Software Images

Digital downloads, ARpiCADE software images, and other electronically delivered products become available immediately after checkout. Because these items are delivered electronically and can be accessed right away, they cannot be returned, exchanged, or refunded.

Customers are responsible for confirming that they are purchasing the correct digital product before completing checkout.

HighScoreSaves is not responsible for download issues caused by customer device limitations, unsupported hardware, improper installation, corrupted storage media, incorrect file handling, network issues, or customer-side software problems.

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Wi-Fi Enabled Kits and Online Services

Some HighScoreSaves products may include optional Wi-Fi features, online high score uploading, online leaderboards, personal high score pages, or related online services.

Wi-Fi features require compatible hardware, correct kit configuration, a supported wireless network, accurate setup information, and a reliable internet connection. Customer network settings, router compatibility, signal strength, firewall settings, internet service issues, and local network conditions are outside the control of HighScoreSaves.

Online score features and leaderboard services are provided as a convenience and may be updated, changed, interrupted, limited, or discontinued when necessary for maintenance, security, technical improvements, abuse prevention, or service changes.

Customers are responsible for entering Wi-Fi information, PK and SK keys, leaderboard details, and other setup information accurately. HighScoreSaves is not responsible for setup delays, failed uploads, lost connectivity, incorrect display information, or score upload issues caused by incorrect customer-provided information or local network problems.

Learn About Wi-Fi Enabled Kits

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Privacy and Security

Your use of HighScoreSaves.com is also subject to the HighScoreSaves Privacy Policy. Please review the Privacy Policy to understand how customer information is collected, used, stored, and protected.

Information provided during checkout, such as your name, shipping address, billing information, email address, phone number, and order details, is used to process orders, provide order updates, deliver purchased products, prevent fraud, provide customer support, and comply with legal requirements.

HighScoreSaves does not sell, rent, or share customer information with third parties for marketing or advertising purposes. Customer information may be shared only when necessary to process payments, fulfill orders, provide shipping services, support website functionality, prevent fraud, or comply with legal requirements.

Electronic Communications

By using HighScoreSaves.com, creating an account, placing an order, or contacting HighScoreSaves electronically, you consent to receive electronic communications related to your account, order, support request, shipment, return, refund, or website use. These communications may include order confirmations, shipping notifications, delivery updates, customer service replies, account notices, and policy updates.

You agree that electronic notices, disclosures, agreements, and communications satisfy any requirement that such communications be provided in writing, to the extent permitted by law.

View Privacy Policy

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Intellectual Property

All website content, including text, product descriptions, images, graphics, logos, page layouts, installation resources, documentation, downloads, and other materials, is owned by HighScoreSaves or used with permission from the appropriate rights holder, unless otherwise noted.

You may not copy, reproduce, publish, distribute, modify, sell, scrape, upload, mirror, or exploit HighScoreSaves website content without prior written permission.

HighScoreSaves product names, page content, installation guide content, documentation, images, and other materials are provided for personal customer use and product support only.

Trademarks and Third-Party Names

Arcade game names, manufacturer names, logos, trademarks, and related references may be used for identification, compatibility, historical, or descriptive purposes. All third-party trademarks remain the property of their respective owners. HighScoreSaves is not affiliated with, endorsed by, or sponsored by any trademark owner unless specifically stated.

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Prohibited Use

You agree not to use HighScoreSaves.com or any HighScoreSaves service for unlawful, abusive, harmful, fraudulent, or unauthorized purposes.

• Do not attempt to interfere with website security, checkout, accounts, servers, or payment systems.
• Do not attempt to gain unauthorized access to any account, system, file, download, customer information, or restricted area.
• Do not submit false, misleading, incomplete, fraudulent, or unauthorized order information.
• Do not use the website to violate any law, regulation, intellectual property right, privacy right, or contractual obligation.
• Do not scrape, copy, harvest, or extract website content, customer information, pricing, product data, images, or documentation without permission.
• Do not upload or transmit viruses, malicious code, spam, phishing attempts, or harmful content.
• Do not misuse installation guides, digital downloads, support information, or online services.

HighScoreSaves may restrict access, cancel orders, close accounts, remove content, or take other appropriate action if these terms are violated.

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Warranty and Liability Disclaimer

HighScoreSaves works to provide quality products, accurate information, and helpful customer support. However, the website, product information, installation resources, digital downloads, online services, and related content are provided as available and may contain errors, interruptions, delays, compatibility limits, or technical issues.

To the fullest extent permitted by law, HighScoreSaves disclaims all implied warranties, including implied warranties of merchantability, fitness for a particular purpose, non-infringement, uninterrupted service, error-free operation, and compatibility with every arcade PCB, cabinet, network, device, or customer setup.

HighScoreSaves is not liable for damage, loss, delay, expense, injury, lost profits, lost data, lost scores, lost business, loss of use, hardware damage, installation damage, electrical damage, PCB damage, cabinet damage, network issues, delivery delays, customs delays, carrier errors, or any indirect, incidental, special, consequential, or punitive damages arising from website use, product purchase, installation, digital downloads, online services, shipping, returns, or customer handling.

Some jurisdictions do not allow certain warranty exclusions or liability limitations, so some of the above limitations may not apply to you. In those cases, HighScoreSaves’ liability will be limited to the maximum extent permitted by applicable law.

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Indemnification

You agree to defend, indemnify, and hold harmless HighScoreSaves, its owners, employees, representatives, suppliers, service providers, and affiliates from and against any claims, losses, damages, liabilities, costs, and expenses, including reasonable attorney fees, arising from your use of the website, your account, your orders, your installation or use of products, your misuse of digital downloads or online services, your violation of these Terms of Service, your violation of law, or your violation of the rights of any third party.

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Governing Law and Disputes

These Terms of Service and your use of HighScoreSaves.com are governed by the laws of the State of Iowa, without regard to conflict of law principles, unless otherwise required by applicable law.

Any dispute related to these terms, website use, orders, products, services, or customer transactions will be handled in the appropriate courts located in Iowa, unless another venue is required by applicable law.

If any part of these terms is found to be invalid, unlawful, or unenforceable, the remaining portions will remain in effect to the fullest extent permitted by law.

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Changes to These Terms

HighScoreSaves may update these Terms of Service at any time. The most current version will be posted on this page and will replace all previous versions.

Your continued use of HighScoreSaves.com after changes are posted means you accept the updated terms. Please review this page periodically for updates.

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Related Policies

Please also review the related HighScoreSaves policies that apply to website use, checkout, privacy, warranty support, shipping, returns, refunds, digital downloads, and customer responsibilities.

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Contact Information

If you have questions about these Terms of Service, an order, shipping, returns, compatibility, installation, or customer support, please contact HighScoreSaves.

Contact our support team

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