HighScoreSaves.com respects your privacy. This Privacy Policy explains how HighScoreSaves collects, uses, stores, protects, and shares customer information when you visit this website, create an account, place an order, purchase products, access digital downloads, use Wi-Fi enabled kit services, contact customer support, or interact with HighScoreSaves online.

By using HighScoreSaves.com, creating an account, placing an order, or contacting HighScoreSaves, you agree to this Privacy Policy and the related policies displayed on this website, including our Terms of Service and shipping, return, and checkout policies.

Information We Collect

HighScoreSaves collects information that customers provide directly, information generated during website use, and information needed to process orders, provide customer support, deliver products, and operate the website.

Information You Provide

• Name
• Email address
• Phone number
• Billing address
• Shipping address
• Account login details
• Order details
• Product selections
• Support messages
• Photos, videos, or documentation sent for support or troubleshooting
• Return, refund, replacement, or shipping investigation information

Information Collected During Website Use

• IP address
• Browser type
• Device type
• Operating system
• Pages viewed
• Referring pages or links
• Checkout activity
• Account activity
• Cookie and session information
• Security, fraud prevention, and website performance information

Some information may be collected automatically by the website platform, payment providers, security tools, analytics tools, shipping systems, or other service providers used to operate HighScoreSaves.com.

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How We Use Information

HighScoreSaves uses customer information to operate the website, process orders, provide customer support, and deliver purchased products and services.

• Process and fulfill orders
• Confirm payment authorization
• Provide order confirmations and shipment updates
• Ship products to the address provided during checkout
• Provide customer service and technical support
• Respond to questions about products, compatibility, installation, returns, refunds, and shipping
• Process returns, refunds, replacements, and warranty-related requests
• Investigate lost, delayed, damaged, or missing shipments
• Prevent fraud, unauthorized transactions, abuse, and security issues
• Maintain customer accounts and order history
• Provide access to digital downloads and electronically delivered products
• Set up or support Wi-Fi enabled kit services and online leaderboard features
• Improve website performance, checkout functionality, and customer experience
• Comply with tax, accounting, legal, regulatory, and business record requirements

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Customer Accounts

Customers may create an account to view order history, manage account details, and access certain website features. Account information may include your name, email address, billing address, shipping address, password-protected login details, order history, and related account activity.

You are responsible for maintaining the confidentiality of your account login information and for all activity that occurs under your account. Please contact HighScoreSaves if you believe your account information has been used without permission.

HighScoreSaves may restrict, suspend, or close accounts that appear fraudulent, abusive, inaccurate, inactive, or in violation of website policies.

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Orders and Payments

All orders must be placed through the HighScoreSaves secure website checkout system. Information entered during checkout is used to process payment, calculate taxes, verify order details, create shipment labels, provide order updates, and support the transaction after purchase.

Payment-related information may be processed by third-party payment providers, including payment methods such as PayPal, credit and debit cards, Apple Pay, Google Pay, and Venmo when available at checkout.

HighScoreSaves may use payment, billing, order, address, and fraud-prevention information to verify transactions, prevent unauthorized purchases, respond to chargebacks or disputes, and comply with payment processing requirements.

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Shipping and Delivery

HighScoreSaves uses customer shipping information to prepare orders, purchase shipping labels, provide tracking information, investigate delivery issues, and communicate with shipping carriers when needed.

Shipping information may be shared with shipping carriers, postage providers, fulfillment tools, and related service providers only as needed to deliver your order, provide tracking, manage insurance, investigate damage or loss, or resolve delivery issues.

Customers are responsible for providing complete and accurate shipping information during checkout. Incorrect, incomplete, outdated, or undeliverable addresses may cause delays, returned packages, or failed delivery.

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Customer Support

When you contact HighScoreSaves for help, we may collect and review information related to your question, order, product, installation, compatibility, return, refund, replacement request, or shipping issue.

Support information may include your name, email address, order number, product details, photos, videos, descriptions of an issue, arcade PCB information, kit configuration, installation details, shipping information, and related communications.

This information is used to evaluate support requests, troubleshoot issues, confirm product compatibility, assist with installation questions, review possible product defects, process returns or replacements, and provide better customer service.

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Wi-Fi Enabled Kits and Online Leaderboard Services

Some HighScoreSaves products may include optional Wi-Fi features, online high score uploading, online leaderboards, personal high score pages, or related online services.

To set up or support these services, HighScoreSaves may collect information such as arcade name, country, city and state, time zone, kit type, desired URL name, registered initials, PK and SK keys, leaderboard page details, and related setup information.

Online leaderboard information may be visible to other users or the public depending on the service, page, or leaderboard feature being used. This may include arcade name, location information provided for display, game or kit type, initials, score data, and leaderboard rankings.

Customer network settings, router compatibility, signal strength, firewall settings, internet service issues, and local network conditions are outside the control of HighScoreSaves.

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Digital Downloads and Software Images

When you purchase digital downloads, ARpiCADE software images, or other electronically delivered products, HighScoreSaves may use account, order, payment, and download information to confirm the purchase, provide access to the digital product, support download issues, prevent misuse, and maintain order records.

Digital download access may be connected to your customer account, order history, email address, or purchase record.

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Cookies and Website Technology

HighScoreSaves.com may use cookies, session storage, analytics tools, security tools, and similar website technologies to operate the storefront, remember cart contents, support account login, process checkout, prevent fraud, measure website performance, improve usability, and maintain website security.

Cookies May Be Used For

• Shopping cart functionality
• Checkout sessions
• Customer account login
• Payment and fraud-prevention workflows
• Website security
• Storefront performance
• Analytics and site improvement
• Remembering cookie or privacy preferences where applicable

You may be able to disable cookies through your browser settings. However, disabling certain cookies may prevent parts of the website from working correctly, including account login, cart functionality, checkout, and payment processing.

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How Information Is Shared

Customer information may be shared only when necessary to operate the website, process orders, fulfill purchases, provide services, prevent fraud, or comply with legal requirements.

Information May Be Shared With

• Payment processors and payment service providers
• Shipping carriers and postage providers
• Website hosting, ecommerce platform, and technical service providers
• Email and communication service providers
• Fraud-prevention and website security services
• Customer support and order management tools
• Tax, accounting, legal, or compliance service providers when necessary
• Government, law enforcement, carrier, court, or regulatory authorities when legally required or reasonably necessary

Service providers are only permitted to use customer information as needed to provide services to HighScoreSaves or as otherwise required by law.

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Data Retention

HighScoreSaves keeps customer information for as long as reasonably necessary to process orders, provide support, maintain customer accounts, support warranties or returns, prevent fraud, resolve disputes, maintain business records, comply with tax and accounting requirements, and meet legal obligations.

Some information may be retained longer when required for business records, payment records, shipping investigations, fraud prevention, legal compliance, dispute resolution, tax reporting, or security purposes.

Customers may contact HighScoreSaves with questions about account information or privacy-related requests.

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Security

HighScoreSaves uses reasonable administrative, technical, and security measures to help protect customer information. The website checkout process uses secure systems and trusted third-party payment providers to process payments.

No website, server, payment system, email system, or internet transmission can be guaranteed to be completely secure. Customers are responsible for protecting their account login information and using secure devices, networks, and passwords when accessing the website.

If you believe your account, order information, or communication with HighScoreSaves has been accessed without permission, please contact HighScoreSaves as soon as possible.

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Your Choices

Customers may update certain account information by logging into their HighScoreSaves.com account. You may also contact HighScoreSaves for help with account, order, support, or privacy-related questions.

You May Contact HighScoreSaves To

• Ask questions about this Privacy Policy
• Request help updating account or order information
• Ask about customer information connected to an order or account
• Request correction of inaccurate customer information
• Ask questions about Wi-Fi enabled kit or leaderboard setup information
• Request support with email communications related to orders, shipping, returns, refunds, or customer service

Some information may need to be retained for order processing, business records, fraud prevention, tax, accounting, legal, security, or dispute-resolution purposes.

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Children’s Privacy

HighScoreSaves does not knowingly collect personal information from children under the age of 13. If you are under 18, you may use this website only with the permission and involvement of a parent or legal guardian.

If you believe a child has provided personal information to HighScoreSaves without appropriate permission, please contact HighScoreSaves so the issue can be reviewed.

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International Customers

HighScoreSaves is based in the United States. If you access HighScoreSaves.com or place an order from outside the United States, your information may be processed in the United States or by service providers used to operate the website, process payments, provide shipping, and support customer orders.

International customers are responsible for providing accurate shipping, contact, phone number, and customs-related information when required by carriers or customs authorities.

Customer information may be shared with shipping carriers, customs authorities, payment providers, and other service providers as needed to process and deliver international orders.

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Changes to This Privacy Policy

HighScoreSaves may update this Privacy Policy from time to time. The most current version will be posted on this page and will replace all previous versions.

Your continued use of HighScoreSaves.com after changes are posted means you accept the updated Privacy Policy. Please review this page periodically for updates.

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Related Policies

Please also review the related HighScoreSaves policies that apply to website use, checkout, orders, shipping, returns, refunds, digital downloads, and customer responsibilities.

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Contact Information

If you have questions about this Privacy Policy, your account, an order, shipping, returns, compatibility, installation, Wi-Fi enabled kit services, or customer support, please contact HighScoreSaves.

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